Terms of service

Terms of Service

These Terms of Service explain the terms and conditions that apply when you visit https://stonefuntek.com/, contact Funtek, request a quote, submit an inquiry, or place an order for our products.

By using this website or communicating with us, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. Who We Are

Funtek supplies sintered stone slabs mainly for B2B, wholesale, project, and custom-size orders.

2. Use of Our Website

You may use our website to browse product information, learn about sintered stone applications, request a quote, contact us, or submit project requirements.

You agree not to use this website for any unlawful, fraudulent, harmful, misleading, or abusive purpose. You also agree not to interfere with the security, functionality, or normal operation of this website.

3. Product Information

We try to provide accurate and clear product information, including product names, images, descriptions, colors, sizes, thicknesses, finishes, applications, and technical details.

However, sintered stone products may show natural or production-related variations in tone, veining, texture, size tolerance, and surface appearance.

Product photos, renderings, samples, and digital images are for reference only. Final products may vary slightly due to production batches, lighting, screen settings, photography, or material characteristics.

4. Pricing and Quotations

Product prices shown on our website may be reference prices, starting prices, or sample prices.

For B2B, wholesale, bulk, project, or custom-size orders, final pricing may depend on product model, size, thickness, quantity, finish, packaging, shipping method, destination, customization requirements, and project details.

A final quotation will be confirmed before order processing.

Unless otherwise agreed in writing, prices do not include customs duties, import taxes, VAT, local charges, installation costs, or other third-party fees.

5. Orders

An order is not considered confirmed until all product details, quantity, price, shipping method, payment terms, and other order requirements have been confirmed by both parties.

For custom-size, made-to-order, project, or bulk orders, production or preparation may begin after order confirmation and payment.

Customers are responsible for reviewing all order details carefully before confirmation.

6. Payment Terms

Payment terms may vary depending on order type, product quantity, destination, and project requirements.

For B2B, wholesale, sample, or project orders, payment terms will be confirmed before order processing.

We may accept payment methods such as bank transfer, T/T payment, or other agreed payment methods where available.

Orders may not be processed, produced, customized, or shipped until the required payment has been received and confirmed.

7. Shipping and Delivery

Shipping arrangements depend on product size, quantity, destination, packaging requirements, freight method, and project needs.

Large-format sintered stone slabs are usually shipped by sea freight, truck freight, or other suitable freight methods due to their size, weight, and fragile nature.

Shipping costs and estimated delivery time will be confirmed before order processing where applicable.

For more details, please review our Shipping Policy.

8. Returns, Refunds, and Exchanges

Because sintered stone slabs are heavy, fragile, and often prepared according to customer requirements, standard returns are generally not accepted unless the product is damaged, defective, or incorrectly shipped due to our error.

Return requests must follow the requirements stated in our Return & Refund Policy.

For more details, please review our Return & Refund Policy.

9. Customs, Duties, and Import Requirements

International orders may be subject to customs duties, import taxes, VAT, port charges, customs clearance fees, or other local charges.

Unless otherwise agreed in writing, customers are responsible for customs duties, taxes, import fees, and local charges required by the destination country or region.

Customers are responsible for checking local import requirements before placing an order.

10. Customer Responsibilities

Customers are responsible for providing accurate and complete information, including name, company name, email, phone number, shipping address, project location, product requirements, and order details.

Funtek is not responsible for delays, additional charges, failed delivery, or other issues caused by inaccurate, incomplete, or outdated information provided by the customer.

Customers are also responsible for inspecting goods upon delivery and reporting visible damage or issues within the required time stated in our policies.

11. Website Content

All content on this website, including text, images, graphics, product information, layout, design, logos, icons, and other materials, is provided for informational and business purposes.

You may not copy, reproduce, distribute, modify, publish, or use our website content for commercial purposes without our written permission.

12. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, tools, payment providers, shipping providers, analytics services, or other external services.

We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services.

13. Privacy

We respect your privacy and handle personal information according to our Privacy Policy.

For more details, please review our Privacy Policy.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Funtek is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, services, shipping delays, customs delays, or third-party services.

Our responsibility for any approved claim will be limited to the value of the affected product or the reasonable solution agreed between Funtek and the customer.

15. Force Majeure

Funtek is not responsible for delays, failure to perform, or failure to deliver caused by events beyond our reasonable control.

Such events may include natural disasters, extreme weather, port congestion, customs delays, strikes, transportation disruptions, accidents, epidemics, government actions, supply chain disruptions, or other force majeure events.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, products, services, or legal requirements.

The updated version will be posted on this page. Please review this page periodically for updates.

17. Contact Information

If you have any questions about these Terms of Service, our products, orders, shipping, returns, or privacy practices, please contact us: