Privacy policy
Privacy Policy
Effective Date: May 13, 2026
This website is operated by Funtek, the international sintered stone brand of Shanghai Fengyou Industrial Co., Ltd.
This Privacy Policy explains how Funtek collects, uses, stores, and protects personal information when you visit our website, contact us, request a quote, submit an inquiry, or place an order through https://stonefuntek.com/.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
1. Who We Are
Funtek is the international brand of Shanghai Fengyou Industrial Co., Ltd., specializing in sintered stone slabs for B2B, wholesale, project, commercial, and custom-size orders.
Brand Name: Funtek
Legal Entity:
Shanghai Fengyou Industrial Co., Ltd.
Website:
https://stonefuntek.com/
Email:
linda@funtekgroup.com
Phone / WhatsApp:
+86 189 1817 3725
Business Address:
Room 606, Building A, Baolong Xuhui Plaza,
No. 628 Longchang Road,
Yangpu District, Shanghai 200029,
China
2. Information We Collect
We may collect personal and business information when you visit our website, contact us, request a quote, submit a form, communicate with us, or place an order.
The information we may collect includes:
• Name
• Company name
• Email address
• Phone number or WhatsApp number
• Shipping address or project location
• Billing information where applicable
• Product requirements, order details, project details, and inquiry content
• Communication records between you and Funtek
• Website usage information, such as pages viewed, device type, browser type, referring source, and approximate location
We only collect information that is necessary to respond to inquiries, process orders, provide customer service, improve our website, and support our business operations.
3. How We Use Your Information
We may use the information we collect to:
• Respond to your inquiries or quote requests
• Confirm product details, specifications, pricing, and shipping options
• Process orders, payments, shipping, returns, refunds, or after-sales support
• Communicate with you about your order or project
• Provide customer service
• Improve our website, products, services, and user experience
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal, tax, accounting, customs, and regulatory requirements
• Send business communications where permitted by law
We do not sell your personal information.
4. Payments
If payment is processed through third-party payment providers, those providers may collect and process payment-related information according to their own privacy policies and security standards.
Funtek does not store full credit card numbers or sensitive payment credentials on our own servers.
For B2B, wholesale, custom-size, or project orders, payment terms may be confirmed before order processing.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and improve marketing performance.
Cookies may help us understand how visitors use our website, which pages they view, and how they interact with our content.
We may use advertising and analytics technologies provided by Google and other third-party platforms.
These tools may include Shopify analytics, Google Analytics, Google Search Console, Google Merchant Center, Google Ads, or similar services to help us understand website performance and improve our services.
You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Sharing Your Information
We may share necessary information with trusted third parties who help us operate our business and provide services to customers.
These may include:
• Website hosting and ecommerce service providers
• Payment service providers
• Shipping, freight, logistics, customs, and delivery partners
• Email, communication, and customer service tools
• Analytics and advertising service providers
• Professional advisors, such as legal, accounting, or tax service providers
• Government, customs, law enforcement, or regulatory authorities when required by law
We only share information when necessary for business operations, legal compliance, order processing, or customer support.
7. International Data Transfers
Because we serve customers in different countries and regions, your information may be processed or stored outside your country or region.
When this happens, we take reasonable steps to protect your information and handle it according to applicable data protection requirements.
8. Data Retention
We keep personal and business information only for as long as necessary to provide services, process orders, manage customer relationships, comply with legal obligations, resolve disputes, and maintain business records.
The retention period may vary depending on the type of information and the purpose for which it was collected.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.
10. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request more information about how we use your data
Depending on your jurisdiction, additional privacy rights may apply under applicable data protection laws.
To make a request, please contact us by email.
Email:
linda@funtekgroup.com
We may need to verify your identity before responding to your request.
11. Email Communications
If you contact us or submit an inquiry, we may reply to you by email, phone, WhatsApp, or other communication methods you provide.
We may also communicate with you regarding quotations, product specifications, order updates, logistics, project discussions, or other business-related matters.
If we send marketing or business update emails, you may request to stop receiving them by contacting us.
12. Business Customers and Children’s Privacy
Our products and services are intended primarily for business customers, distributors, contractors, fabricators, designers, architects, and commercial project buyers.
Our website is not intended for children, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us and we will take reasonable steps to remove that information.
13. Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices.
The updated version will be posted on this page. Please review this page periodically for updates.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Funtek
A brand of Shanghai Fengyou Industrial Co., Ltd.
Website:
https://stonefuntek.com/
Email:
linda@funtekgroup.com
Phone / WhatsApp:
+86 189 1817 3725
Business Address:
Room 606, Building A, Baolong Xuhui Plaza,
No. 628 Longchang Road,
Yangpu District, Shanghai 200029,
China